911 Dispatch Center Layout - What Is It and Why Do You Need It? 

When we think about 911 dispatch centers, we often imagine high-stress environments. But behind the scenes, there's a planned layout ensuring that dispatchers can work efficiently. A 911 dispatch center layout isn't just a floor plan — it's a critical blueprint that ensures smooth operations, quick response times, and the well-being of dispatchers. So, why is this layout so crucial? It's simple: the right design can mean the difference between life and death.

As a public safety manager or supervisor, revamping an existing Emergency Operation Center (EOC) or building one from scratch can be daunting. With the increasing threats, from natural disasters to cyber-attacks, we understand that having a resilient and well-designed EOC is more important than ever. 

The buzz around Next Generation 911 (NG911) has been around for a while; it's a call to enhance our ability to respond to emergencies with precision and speed. But why NG911 isn’t just an option but a necessity for our operations? 

A heartfelt thank you from Evans to all the Headset Heroes around the world for your hard work and dedication. Your tireless work behind the scenes does not go unnoticed or unappreciated. We know what makes a great dispatcher and how difficult it can be, so we want you to know that Evans is here to support you! Read on to learn how you can nominate a hero.

International Control Room Week is October 24 - 30, and it is the perfect time of year to thank all operators who work in mission-critical operations around the world. Thank you to all operators for your hard work and dedication. Your tireless work behind the scenes does not go unnoticed. Here at Evans, we appreciate the fact that many hard-working operators make a true difference in public safety!

APCO Canada is excited to welcome you back for its first in-person event in Whistler, BC. With 4 days of educational keynotes, guest speakers, and networking opportunities, it will be a great show to attend for public safety professionals across the country. Whistler offers much to do in its beautiful location for all types of people. Curious about what you can do while visiting the area and attending APCO Canada? Discover more about Whistler and some ideas you may want to consider planning with other public safety professionals or colleagues.

Public Safety projects (or any major control room upgrades) usually only come around every 20-30 years. They are a huge investment, especially if you’re looking at a new building, brownfield renovation, consolidation or regionalization. It can easily become overwhelming when considering all the factors and players that need to be involved. With over 40 years of experience in mission-critical environments, Evans has found that as subject matter experts in our field, we needed to evolve our offerings to include more full-scale project solutions, not just the place you sit. Consider Evans full consulting, architectural, and construction services for your next project...and here’s why!

When should you start to plan upgrades to your emergency communications center? The short answer is most likely to start now! As with any project, it's never too early to begin laying the groundwork for a successful 911 project. If anything, you will be ahead of the game and have more time to involve your 911 personnel who are not only your end-user but your biggest champions for pushing the project forward.

It's tradeshow season! Soon this month, we will be attending APCO! If you're attending then be sure follow us and then mention or tag us on your favorite social media platform: