Evans Consoles Blog

This week’s blog post feature is from Terri D Sherman, winner of our Superhero contest.

9-1-1- operators, or “First” First Responders are the first point of contact when calling 9-1-1. They coordinate emergency response and most often give instructions to the panicked voices on the other side of the call.

Part 2 of our two-part series: Consoles vs Office Furniture.

When it comes to consoles and office furniture, the number one question asked: Is there really a difference between office furniture and consoles?

With the recent launch of EvansCare, we have been inundated with questions on what exactly is EvansCare.

Without proper workspace maintenance and cleaning, your consoles are at risk. From debris to dust and mold, dirty consoles become harmful to your employees’ health and safety, work environment, and equipment performance, not to mention being less durable over time. Your consoles, chairs, accessories, AV systems, and other equipment are an investment in your operations center – don’t you want it to stand the test of time?

Most people do not realize the important role acoustics play in a control room. It can have a humongous impact on employees and their performance.

The first ring of a 911 call breaks the control room's silence. At that moment, a critical person in the emergency response chain is activated – the public safety dispatcher. They are the unseen heroes who are the first point of contact in emergencies, the bridge between the public and the services they need.  

A dispatcher's shoulders hold a lot of responsibility—a life saved, a fire contained, a crime stopped—all potentially hinge on their ability to gather information, assess the situation, and dispatch the right help quickly and calmly. 

But what exactly makes a great dispatcher? It’s not just about answering calls and relaying information. It’s about possessing unique skills that allow them to thrive in a fast-paced and stressful environment.  

Control rooms and their consoles are built to last decades. Given that they are not updated on frequent basis maintenance of these rooms can be the last thing on anyone’s mind.

Simple: both need to be flexible to support high-demanding, constant changing environments.

While technologies are evaluated for their flexibility options in incremental modularity, enhanced visibility to security status reporting, faster start times, lower start costs, high ramp rates, and improvement for overall operational efficiencies – shouldn’t your control room consoles be looked at with the same presets?